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Your rights under the UK General Data Protection Regulation
Last updated: June 2026
This page explains how fiesta-escape complies with the UK General Data Protection Regulation (UK GDPR) and your rights concerning personal data. We take data protection seriously and are committed to processing personal data lawfully, fairly, and transparently.
fiesta-escape acts as the data controller for personal information collected through our website and in the course of providing our services. This means we determine how and why your personal data is processed.
Contact details for data protection enquiries:
Email: [email protected]
Address: 47 Parkview Business Centre, Bristol Road, Birmingham B5 7RG, United Kingdom
We process personal data only when we have a valid lawful basis. The bases we rely upon include:
The UK GDPR provides you with the following rights:
You have the right to request a copy of the personal data we hold about you, along with information about how we process it. We will respond to such requests within one month.
You have the right to request correction of personal data that is inaccurate or incomplete. We will respond promptly to such requests.
You have the right to request deletion of your personal data in certain circumstances, including where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent.
You have the right to request that we restrict processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have challenged.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to processing for direct marketing, we will cease such processing immediately.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
To exercise any of the rights described above, please contact us using the details provided. We may ask you to verify your identity before processing your request. We will respond to valid requests within one month, unless the request is complex, in which case we may extend this period by up to two months.
There is no fee for exercising your rights, except where requests are manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act on the request.
We adhere to the following data protection principles:
Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware. Where the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.